“Susan is an exceptional coach and mentor, and has been instrumental in my personal and professional development over several years. Through insightful questions and a deep understanding of my strengths and areas of focus, she has consistently guided me through challenges and towards opportunities, enabling my growth and thriving. She sees me for who I am, harnesses my strengths to address obstacles, and serves as an unwavering ally in my growth journey.
What sets Susan apart is her blend of professionalism and camaraderie. Her genuine support and sense of humor have made our journey together not only productive but also enjoyable. I am immensely grateful for Susan's impact on my life. Her coaching has shaped me into a more confident and capable individual, both personally and in my career.”
--Isabel Mueller
Communications & Engagement Professional
"Susan is my go-to expert for communications across a complex organization. I engaged Susan to work with the executive leadership of my global organization to help with communicating following a major restructuring, and to help manage communications for a business integration. In both instances, not only was Susan responsive, receptive, and insightful, she has the skills to craft clear and concise messaging that resonates with the audience."
-- Ranjani Hild,
Head Research Strategy & Operation
“Susan has always challenged me to dig deeper into what I feel and why I feel that way. She has challenged me to take up space, both at work and in life. She has helped me articulate my story and coached courage into me even when I didn't feel I had it at the moment. I've made more than a handful of brave, life-changing decisions with her advice and support; I'm grateful that she's been there to talk me through each and every one. She makes me feel powerful, emboldened, and supported.”
--Crystal Shih Byers
Senior Leader in the Pharma/Biotech Industry
“I have worked with Susan for over 10 years and in that time on multiple projects requiring different levels of strategic communication. Effective and productive operations come down to people and communication; it is critical to have the right collaborators to define a clear strategy and craft a narrative to meet goals and advance projects. Susan really is an expert in these areas; her abilities always result in impactful communications that resonate with the audience.
Susan approaches everything with a view of diversity, equity and inclusion, and brings this to every project, which is essential when communicating across cultures and experiences. Her skill of balancing clarity of the message with creativity on how to present it has been highly impactful in a range of situations. This is all coupled with her strong project management skills to ensure continuous change management, adherence to strict timelines, and high-quality deliverables. Whether it has been for formal internal projects/communications, or creative external-facing messaging, Susan can be fully relied upon to develop and deliver an excellent strategic communications plan and output.”
-- Rachel Morgan,
Clinical Pharmaceutical Executive
"Susan is the first person I turn to for communications support. She assesses content and context to ensure that the message will resonate as impactful and memorable, and we truly work together to develop the best fit for the purpose. I trust her intuition and appreciate her style of feedback, which is constructive and empowering, setting the stage for success with any audience."
-- CeCe Brotchie-Fine,
Executive Director, Pharmaceuticals
"I reached out to Susan for a coaching session when I found myself at a professional crossroads: knowing I wanted to do something entirely different but having absolutely no idea what that might be. Through our session, Susan helped me to identify and prioritize what matters most to me, personally and professionally. Her guidance enabled me to define my strengths and put tangible actions into place. Following our session, I'm much more attuned to what feels right and what no longer serves me, and I'm moving forward in a productive way. I haven't felt this empowered or excited for a very long time. Thank you, Susan."
-- Stephanie Starr
Strategic Events Manager
“I went to Susan when I was feeling stagnant in my business and not knowing whether I should stay the course with my current business flow or if I should expand and grow my business. I was feeling overwhelmed and did not know where to begin. After a couple of sessions with Susan she helped me to identify and prioritize what mattered most to me professionally, and get a clearer view of what my goal was for my business.
Her guidance enabled me to define my strengths and weaknesses and help me move forward in achieving my long-term goals for myself and my business. She helped me put tangible actions in place that would help me to move towards my professional goals, which made me feel more empowered and in control of my future.”
-- Michelle Callihan
Business Owner & Acupuncturist